Helpful information
Frequently asked questions
What is a prepaid sub-meter?
A 3rd party meter installed at a property to help monitor and manage electricity or water usage. Users pay before using utilities.
Are these municipal prepaid meters?
No. These are 3rd party prepaid sub-meters designed for landlords, property owners and property managers.
Do tenants buy their own electricity tokens?
Yes, Tenants/Users can purchase their own electricity tokens, either from their banking app or in store. They will receive a 20 digit token number via sms or convenience slip. The 20 digit token number then needs to be inserted into the meter keypad for the electricity/ water units to be loaded.
Do you install prepaid water meters?
Yes. Prepaid water sub-metering solutions are available for residential and shared properties.
Can prepaid meters be installed in complexes or estates?
Yes, Prepaid Electricity/Water Sub-Meters are specifically designed for units inside residential estates, Sectional title properties, Shopping centres, Body Corporates. Estates, Multi-Unit letting Properties.
Which areas do you service?
Prepaid Metering Services’ Head Office is based in Gauteng and provide utility services to clients nationwide, with satellite offices available in key areas to provide support to clients.